How has the role of the IT Department changed in the last five years at De Beers?
Over the last five years, IT in De Beers has recognised its role to enable business excellence through the use of information technology. We strive to be a department that leads through example and that provides proactive service and solutions. We want every employee in the department to be challenged and have a meaningful job. We are rigorous in measuring our performance and constantly compare ourselves to world-class metrics. We are guided by the following principles across the global organisation – • Single strategy and vision • Adding value to the business • Service and delivery excellence • Developing IT smart business people and business smart IT people • To be the envy of our peers • Working collaboratively and cooperatively These are backed up by clear strategy documents and tactical plans. All of our actions are measured against their contribution to our business strategy and so our daily work is clearly aligned to the strategic business initiatives. We never refer to the busi
