How has the integration with IBM gone through?
It has been two years since the integration and by all major parameters we have done well. The first year was important for us to demonstrate that we were a good steward of the Thinkpad brand. We were able to demonstrate that to our customers by releasing as many as 20 new products and to our users that we make Thinkpad better. We did that by working towards making it reliable, more rugged, and by improving the reliability of the Thinkcentre and Thinkpad by 10 per cent. Since then, according to third-party estimates, we are 20:30 per cent better when compared with other brands of notebooks and desktops. What else we consider important is looking at customer retention rates. In the first year, we were able to retain almost 95 per cent of our customers. In the second year, we acquired many more new customers and have gained share in the past couple of quarters. So I think we have made great progress. From the point of sales and cost synergy, we have been able to improve our supply chain,
