How has Elk Valley Coal responded to the call for action?
Payne: Certainly we all have to pay attention to climate change and take responsibility for our part. At Elk Valley Coal, we export our product to other countries to be consumed by the steel industry. So we work with our customers to provide value to decrease their footprints. The focus is on technologies and efficiencies. In our operations it’s just good business. CIM: You speak about repositioning the company, of continuous improvement, and quality. How do you manage such focused change across existing operations? Payne: The focus must be on quality, excellence of execution, understanding our role in the world, and doing the right thing with it. We have the knowledge and the team to execute. At Elk Valley, we’ve recognized that true behavioural change and improvement strategies must be across every aspect of the company. People traditionally thought of our assets as the hard tangibles, such as trucks and shovels, but today, we know our assets are everywhere – they include the people,
