How frequently must a broker-dealer respond to requests from customers for their individual order routing information?
Broker-dealers must establish reasonable procedures for responding to customer requests in a useful manner. The Rule does not, however, require order-by-order responses analogous to those that are required for confirmation of transactions under Exchange Act Rule 10b-10. For example, the Division would view as reasonable a procedure pursuant to which all customers who requested individual information were issued reports on a standardized monthly basis that covered orders submitted up to the preceding six months (a broker-dealer need not duplicate information on previous months’ orders that already was provided to the customer).
