How flexible are HelpTracs reports?
Wow! Do we have reports! First, there are nine basic report types programmed directly into HelpTrac. Each of these report types has an enormous number of options. For example, the Technician Efficiency report can be run unfiltered, or the data can be filtered so that it reports on a specific set of products in a particular location over a given date range. This type of flexibility multiplies the number of reports many-fold. Second, HelpTrac is also shipped with over 125 customizable reports in our menu-driven report engine. This gives a total of well over 150, including powerful, colorful graphs in which information can be graphed in a number of ways. Third, since the files are in standard open database format, you have access to powerful report-writer and graph-writer capabilities like Crystal Reports and R&R Report Writer which expand the report capabilities to virtual infinity.
