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How exactly does the Dr.CARumba feature troubleshoot vehicle problems for consumers?

April 26, 2017Consumers dr.carumba feature problems troubleshoot vehicle

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How exactly does the Dr.CARumba feature troubleshoot vehicle problems for consumers?

1 Answer

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The Dr.CARumba feature is a database-driven “smart question” system. Car owners select symptom and conditions for the vehicle in question, and the Dr.CARumba system will list possible causes. Additionally, we provide a live chat feature where visitors to iCARumba can send questions about car problems to our Automotive Service Advisors to answer online. However, in all cases customers are informed that an inspection by the shop is required to confirm needed repairs or services.