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How effective are email marketing campaigns?

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How effective are email marketing campaigns?

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A recent DoubleClick study reports that 69 percent of U.S. e-mail users have made purchases online after receiving permission-based e-mail marketing. According to a joint study recently released by The Direct Marketing Association and the Association of Interactive Marketing, 63 percent of companies surveyed reported that e-mail marketing was their most effective customer-retention tool. As upsetting as this sounds, spam and email sales aren’t going away anytime soon while we still have large scores of people clicking on those annoying ads.

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If by email marketing campaign you mean sending out unsolicited emails (i.e. spam), then I would think that they would be very inefficient. I had a couple of years of door-to-door “sales” when I was a much younger man. In the training that I received before I went out, I was told that it was a very inefficient method. Only about 1 in every 600 – 1,000 people (I can’t remember the exact number any more) contacted in this way would ultimately respond in the way we wanted them to. That is not a very good response rate. I would expect that spam campaigns are probably less effective than that. Most people don’t like having their email boxes stuffed with unsolicited e-mail. So, by sending it out you are going to alienate a number of potential customers that might otherwise have been interested in it. So, rather than spending your money on and e-mail campaign, I would recommend spending it on advertising that would include instructions as to how to sign up for your e-mails. That way you would

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*Sadly, we had to bring back ads too. Hopefully more targeted.

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