How easy will it be for customers to add on sites/take sites off and take care of moves and changes in their organisation?
The customer as an entity will need to register and configure their individual users when they first purchase the service. The user can do simple changes like changing speed dials and adjusting ring tones. More complex additions or changes (like changing DDI numbers) should be carried out through the HashNine helpdesk and will incur a charge. However, due to the nature of VoIP, the majority of these additions and changes can be carried out quickly and easily.
