How early should the Recreation Department be contacted in order to process a special event?
A. 60 days is required, however the earlier the better. Online Registration Q. Are the online transactions safe? A. Yes! Verisign uses a secure site in processing transactions so your personal information is safe. Q. The class I wish to register for is not showing up online. How can I register for the class? A. All classes are taken offline if one of the following occurs: • If the class roster is full. • All classes are automatically removed from online registration two business days before the class is scheduled to begin. • If the instructor cancels the class. You can call the Parks & Recreation Department office at (805) 781-7300 to see if the class you want to enroll in has openings. Q. I registered online but the class was canceled. How do I receive a refund? A. Contact the Parks & Recreation Department office at (805) 781-7300 to either receive a credit on your account or a refund. Ranger Service Q. Are dogs allowed in City open spaces and parks? A. Dogs are allowed, however they
