How early should I arrive for my spa appointment and what happens if Im late?
A. Since serenity is the goal, its best if our spa guests arrive 20 minutes early to allow for a smooth check-in. We understand that, on occasion, circumstances arise which may cause a guest to arrive late. Rest assured we will do everything possible to accommodate you if this occurs. However, in some cases, it may be appropriate to shorten (or even reschedule) services. Since we need to charge full-service prices, we hope you do everything in your power to arrive on time so that you can receive our full-service treatment.
