How does VoiceWing’s 911 Emergency Response Service work?
When you sign up for VoiceWing service, you must provide a service address where you will use the service. Based on that service address, we will determine the emergency response center that supports that location. When you dial 911 from that service address, we will route your call to the appropriate emergency response center. Depending on the service address, VoiceWing will provide you either E911 service or Basic 911 service. Because we will route 911 calls based on service address, it is imperative that you provide us with accurate information when you use your VoiceWing service from a new location.