How does Velocity Express differentiate itself from the competition?
In the delivery space, there are clearly two sets of customer needs. While one type of customer works well within a structure set by the delivery company, the other type needs to be able to define when, where and how their packages are delivered. The latter group is greatly increasing in size and is the “sweet spot” for Velocity Express. We are the only national company that exclusively concentrates on regional, time-definite delivery. What are the limitations and the advantages of real time delivery? Real-time delivery puts the customer in control instead of imposing limitations based on a set time structure. This flexible business model is a vast departure from other companies in this space and allows us to meet the customers delivery demands. What technology contributes to the success of real time delivery and how is this technology introduced to those that use it? VTRAC, our proprietary tracking software, is the backbone of our success. It provides smart scanning–a process that al