How does using SecureLink benefit me?
Simply put, SecureLink helps you get the most out of your enterprise software. It is like having a service engineer on-site without buying a plane ticket. By authorizing a secure connection, you give the service engineer direct (restricted) access to the supported software application and get your problems resolved more quickly. This results in less downtime for you, so you can get back to using your enterprise software application without worrying about support. The service engineer can directly access log files and configuration settings without placing a burden on your IT department. With SecureLink, there’s never a need to chase a log-file, open a hole in your firewall, deal with IT, create a vendor log-in, or surrender control of your PC while the service engineer works. In addition, you will appreciate SecureLink’s enhanced security, real time monitoring, and historical audit capabilities.
