How Does UsanaCar Hosting Customer Support Really Work?
Our number one goal is to besure to deliver quality service, accuracy, reliablity and covenience. We know that your time is valuable, so we have a four tier level of customer Support, The reason for this is to besure that you receive the most appropriate web support available. Here are Tier levels: Tier 1 Base- Every customer will be greeted with a tier base level. The tier base level will solve most commend techical support questions. It’s also design to educate the customer on product knowledge step by step. Tier 2 Base 2 – For every customer that sign up with UsanaCar Hosting as a Virtual Dedicated Sever customer or Dedicated Sever customer will be directed to base 2 support team. Which is our online support ticket It’s also design for webmasters and owners that want to know more about the Standard Language Support, and to know about server operation and database. Tier 3 Base3 – When it comes to the Base 3 tier level, tier base2 level will take the call and relate the message to tie
