How does Unity Health assure quality care at its three skilled nursing homes?
• We select qualified care delivery staff. • Although not yet required by the Centers for Medicare and Medicaid Services (CMS), we perform criminal background checks. • We provide orientation and ongoing education to our staff. • We take an integrative approach to skilled nursing care, and follow a comprehensive care plan that’s developed to meet every resident’s unique, individual needs. • We monitor quality indicators on a weekly and monthly basis to look for trends in either direction. • We act on our results by changing methods of how care is delivered. • We proactively seek ways to improve care. • We use best practices where established. • We have consistent medical direction and input. • We learn from our State and Federal surveys. • We listen to what our residents and their families are telling us. • We assign each resident his/her own aide to build a special bond between residents and staff. What is the Nursing Home Quality Initiative? It’s an endeavor by the federal Centers fo
