How does UMS protect privacy?
Unique Management Services prides itself in providing a high level of service to both our libraries and their patrons. A strong emphasis is placed on the confidentiality of the accounts received. Unique Management operates under the guidelines established by the Federal Fair Debt Collection Practices Act. Unique Management Services, Inc. has a strict policy regarding the confidentiality of accounts received. At no time have we, or will we, sell the accounts to other agencies. We do not release any information without the consent of the patron. For specific wording regarding third party disclose and internal policies please contact your customer service representative. • Does UMS sell account information? UMS does not, at any time, sell or share any patron information. The only time the information is shared beyond UMS is if the patron’s account becomes eligible for credit reporting and then their information is shared with the 3 major credit bureaus for credit reporting purposes only.
