How does turbo tax work?
TT services are available as a software download from turbotax.com, on a CD-ROM from your local store (office supply, department, warehouse club, etc), or by using their online services at turbotax.com. Cost varies by how complex your return is, how much handholding you require, whether you also need state tax filing help, and if you choose to efile. If you qualify through the IRS FreeFile program, you can use the online service and efile for free. TT is considered the application that provides the most assistance in ferreting out your tax situation. Many people don’t need that level of handholding and use other just-as-capable software. Only other way of getting more help is by getting a tax pro to do the filing for you. Good luck.