How does Tucows rate Online Services?
• Usability: Is the Online Service easy to use? How easily were you able to find the services you were looking for? • Selection: Does the Online Service have a range of services or products available to you? • Helpful: Is the site helpful? Does the site offer clarity of service or product information? How clear and understandable was the service or product information? • Value: This is scored in terms of pricing compared to similar Online Services. • Functionality: This item deals with the overall look and design of the Web site. • Ordering: Is the total purchase amount, including shipping and/or handling, stated clearly before ordering? Is the ordering process easy? • Delivery of service: Is the product or service available to you immediately or is delivery delayed? Does the product meet your expectations? The correct product or service is delivered and works as described and depicted. • Customer support: This is rated based on how accessible the customer support information is and wh
