How does TTS train?
TTS agents are versed in reaching out to specific targets and verticals, therefore training is typically more of an immersion into our client s product or service offering. Most training sessions occur the day before calling commences with a 2-4 hour presentation (here at TTS or online). Once the campaign starts, break out sessions and client conference calls continue to refine the process. TTS has an ongoing training and QA process that has been developed since 1991. Training plans are always customized to the campaign at hand.
