How does TrendSource guarantee product/service quality, on-time completion and quick, accurate reporting?
A. The TrendSource Program™ is the foundation of our performance guarantee, yielding completion success over the last 17 years of more than 99.9%, with less then .001% of our surveys (fewer than 1 in a 1,000) ever requiring re-work. • The Rapid Knowledge Transfer System™ – The knowledge you need on-line, in real-time. Results are gathered and recorded on a timely basis, quality control reviewed and then are immediately available through our on-line reporting. • The Completion Assurance Guarantee™ – Ensures work will be completed on time, every time. This allows our clients to focus on doing what they do best – managing their business operations. • The Quality Assurance Process™ – Clients can be confident they’re getting the most precise and objective feedback and information possible. Qualified agents are carefully selected for each program, thoroughly educated on program procedure and requirements, and then required to complete a detailed certification process before performing any wo
