How does this affect providers of alarm and security services and equipment?
As a result of the overlay, a new dialing procedure requires callers to dial the area code + telephone number for all local calls. This means that all local calls from the 304 area code that are currently dialed with seven digits will need to be dialed with ten digits (the area code + telephone number). Alarm and security services and equipment currently located in the 304 area code and programmed to dial only seven digits must be updated or reprogrammed to dial ten digits for all local calls from the 304/681 area code. When will the change take place? • Effective July 26, 2008, customers should begin using the new dialing procedure (area code + telephone number) when placing local calls from the 304 area code. If customers forget and use the old dialing procedure of dialing just seven digits, calls will still be completed. • Beginning February 28, 2009, customers must use the new dialing procedure for all local calls. After this date, if customers do not use the new local dialing proc
