How does the WWTA fix a defective sewer lateral?
The WWTA will fix your lateral in four phases. Phase 1: The plumber assigned to work on your property will check for, and install if necessary, the cleanout closest to your home or building. Phase 2: From this cleanout, the Evaluation Contractor will video and test your service lateral. Phase 3: Based on the video and testing results, the WWTA will assign work to the plumber that checked the cleanout in Phase 1. Phase 4: The Evaluation Contractor will return to your property to test the work performed by the plumber. Note: All repairs to and/or replacements of service laterals will be performed under the direction of a Licensed Master Plumber that has passed a qualification process required by the WWTA. In addition, this Licensed Master Plumber will guarantee their work for 5 years.
