How does the WonderDesk reduce our incoming support calls?
For starters, the WonderDesk has a F.A.Q. (Frequently asked questions) database the will help to answer many issues for your customers. Also, the WonderDesk has a built in News/Status feature. This helps to prevent calls about certain known issues that your company is already aware of and working on.
Related Questions
- I have two children and one will soon be 18 and graduate from high school. Can I reduce my support when my child graduates by cutting my support in half?
- Can computerized decision support systems impact, eliminate, exploit, or reduce cognitive biases in decision making?
- Does SPAM Reduce support Mailing List?
