How does the whole vehicle shipping process work?
Once we’ve received your order, we contact one of the over 1,500 carriers we can use to ship your car, and negotiate to put your car on one of their trucks. Once we have it scheduled on a carrier, we charge your credit card for the deposit and contact you by phone or email (your preference) to let you know that your load has been dispatched. We will give you an estimated pickup date at that time. We will fine-tune that date and the time of pickup as the carrier gets closer to your pickup location. When the driver arrives to pick up your vehicle, you do an inspection of your vehicle with the driver and note any pre-existing damage on the Bill of Lading. The vehicle goes on the truck and heads to its destination. You contact us during transport to get updates on the status of your vehicle, and we will email you its location periodically as well. When the driver gets within a day of arriving at the destination, he will contact you directly to coordinate the drop off. When the vehicle arri
