How does the warranty work as the items come from overseas?
All items bought from Portagadgets come with 12 months manufacturer/suppliers warranty. In the event of warranty claim, the item will have to be returned back to where it originated from. We are committed to making this process as simple and cost effective for you the end customer. When the item needs to be sent back for a valid warranty claim, Portagadgets will arrange a pick up from your location at a minimum costs (25 CAD for Canada / 10 GBP for UK and Western Europe / US$20 for the rest of the countries), and we will absorb the rest of the costs. Please refer to our warranty section for further info.
