How does the Virtual PBX Work? Your Virtual pbx system will provide the following capabilities – remember, with no equipment to buy or maintain.
• Centralized Call Management – Calls are centrally processed allowing you to direct the call, either by menu system or with your receptionist, to the appropriate location – both during and after hours. • Automated Attendant – Calls can be screened and routed to any destination without human intervention, 24/7. • Virtual Extensions – Each employee, regardless of location, can have an extension that rings their off-site location. • Transfer to Extension – Users can transfer calls to other users. Transfer calls to and from cell phones, office phones…anywhere. • Customized Menus – Present callers with customized menu options and route callers anywhere based upon these options. For example: “Press 1 for our Houston office, Press 2 for our New York office”. Or “Press 1 for Sales, 2 for Support”. etc. • Group Messaging – Send a recorded voice message to everyone in your organization, or to groups or teams within your company.
