How does the VIP work?
A. The VIP works within your Web Browser, whether MS Internet Explorer® and Netscape Navigator®, and enables the Web visitor or e-mail recipient to initiate a support interaction with any expert or targeted contact using an Real-Time Application Support Operator (RTAS) interface. The VIP companion’s functionality works seamlessly within web sites so Global Mentoring’s customers can use it in any area of their site that they choose.