How does the UTC decide whether to approve a rate change?
The UTC staff examines all rate increase proposals to determine whether the request is fair, just, reasonable, and sufficient. This review includes an audit of the company’s expenses. Letters from the public are also considered. After this review, staff will make a recommendation to the three-member commission at a public meeting at which customers are allowed to speak about the proposal. The UTC may choose to approve changes proposed by the company, grant lower rates, or postpone the rate increase for further investigation. Is there any way I can lower my collection bill? Yes, if you are able to reduce the number or size of containers you put out. Contact your company to determine which options might work the best for you. There are also many excellent free publications available on recycling. Call the Washington Department of ecology’s Recycling Hotline at 1(800) RECYCLE. What if I have a dispute or complaint about my billing, pick-up, or other issue regarding garbage service? Contac
