How does the upgrade waitlist work?
500-Mile / sticker upgrades may clear anytime between the opening of the relevant upgrade window (depending on status) and the time the gate agent closes the aircraft door. Note that upgrades only clear when appropriate inventory is made available and elites do not necessarily clear at their upgrade window. Thus, you will often find yourself at the gate looking at the upgrade waitlist on the monitor. Upgrade priority is based on: 1) Elite status – EXP, PLT, GLD, non-status AAdvantage 2) Connecting status – passengers connecting from another flight receive higher priority 3) Fare class – passengers traveling on full Y/B fares receive higher priority over other fares 4) Time of upgrade request – when you click the ‘Request Upgrade’ box on AA.comNote that check-in time no longer affects 500-mile / sticker upgrade priority, although it does still impact standby priority. Elites requesting a companion upgrade will, by default, only clear if both upgrades become available simultaneously, and
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