How does the Tampa Water Department inform customers about boil water notices?
We hand deliver Precautionary Boil Water Notices door-to-door to the affected area. We also notify the local health department and Florida Department of Environmental Protection (FDEP) with every occurrence. The same method is used to notify customers that the notice has ended. Specific questions regarding a notice can be directed to the contact number on the notice or the Tampa Water Department Emergency Repair and Service Section at (813) 274-7400.