How does the site calculate the number of concurrent users and can we change the number?
The number of concurrent users is based on the number of computers from a given institution viewing the site at the same time and is not directly related to who is logged into their Profile. A common misconception is that the number of users is directly tied to the number of people logged into their Profile; this is not the case. Once a person views the RDA Toolkit site, he or she counts as one of the concurrent users whether or not they have logged into their Profile. Even though the RDA Toolkit, like many other systems, allows some browsing of content without requiring you to log into your Profile, while viewing this content you will be using one of your institution’s concurrent user licenses. You can add to the number of concurrent users during your subscription period, but you may not subtract users. If you increase the number of users during the first year of your subscription, we would still offer the double-users offer (valid for subscriptions purchased before August 31, 2011) a
