How does the sales fulfilment process work?
The buyer goes through three stages to accept an offer: • The accept the offer • The are transferred to your payment provider • The come back to Aroxo to tell us they’ve paid When they accept the offer we reserve your stock item. We also send you an email, but the offer doesn’t appear on your To Do List because we don’t yet know that the buyer has made payment. The buyer should immediately make payment using one of your payment methods. At this point the payment provider will alert you, most likely by sending an email, although you may have set up an API-based confirmation. The confirmation that you receive will include an Aroxo Transaction ID. Once the buyer has made payment we ask them to confirm that payment has been sent (as we get no notification from your payment provider). When a buyer has confirmed to Aroxo that payment has been sent, we add a task to your To Do List to confirm that you’ve received payment (these appear as “Check for payment” tasks. All you need to do is confir
