How does the SAF Customer Service site work?
When item information is entered into the SAF Customer Service site, a quote is automatically created and stored in our database. When an order is placed, the SAF system will turn the quote into a sales order and our sales department is notified. The sales department will then review the sales order and give it to the SAF order entry department to create a shop order. Once the shop order is entered, order acknowledgements are sent out and shop copies are printed and sent immediately to the warehouse for processing. This whole process from quote to acknowledgement should take no longer than a few hours.
