How does the regulation address the issues of fraudulent telemarketing and nuisance calls?
A. The licensing of telemarketers allows Consumer Protection BC to request criminal record checks and other information from applicants for telemarketer licences to ensure their legitimacy. The regulation also restricts telemarketers to specific calling times and requires them to keep records relating to each distance sales contract. Consumer Protection BC receives consumer complaints about telemarketers. The regulation allows Consumer Protection BC to monitor telemarketers and take appropriate enforcement action for violations.
