How does the RedZone engagement model work?
RedZone works as an independent contractor, saving you the time and expense normally associated with managing employees. That being said, we become a “virtual employee” in the eyes of your patients and business associates. For example, if a patient has a billing question, they will call a dedicated billing inquiry phone number, and the call will be answered as if it were your office. This maintains a seamless customer service experience. We work out of our facilities saving you office space and overhead expense, but by using secure Internet technology, current patient billing information is only a few keystrokes away.
