How does the Phone Answering Service Work?
You are supplied with a Private UK Number, which can be programmed into any call divert system, switchboard, fixed phone line or mobile. You control how the divert works – whether it’s automatic or only activated when any of your public numbers are unreachable or remains unanswered after several rings. A skilled professional answers calls in your company name using your preferred greeting, and takes the caller’s name, number and a short message. You receive immediate notification (including the caller’s message and contact details) by email and SMS. The best setup would be to use it in conjunction with one of our virtual numbers, for example an 0870 number, 0871 number. With the virtual numbers you get a control panel. There you setup where you want the calls to be diverted to. It has a call hunting facility. You could do the following. Setup redirection to: 1. Home number 2. Mobile Number 3. Live Answering Service Number When someone phones you on your 0870 number the call will first
