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How does the Ombudsman Program differ from the Division of Quality Assurance?

April 26, 2017differ division Ombudsman program quality assurance

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How does the Ombudsman Program differ from the Division of Quality Assurance?

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The Division of Quality Assurance provides the regulatory oversight to long term care facilities. The Ombudsman Program, while working within the boundaries of the regulatory requirements, provides advocacy to long term care consumers, insuring that their concerns are heard and considered.