How does the Ombudsman maintain confidentiality?
Whether a person needs to generate options or find an objective ear to air a concern, the informal, confidential ombudsman is always there. All conversations are considered privileged and confidential. The Office of the Ombudsman is constructed to provide the maximum privacy, and the identity of the people contacting the office will not be revealed without the express permission of the individual making the inquiry. The ombudsman maintains separate telephone and computer systems to ensure maximum privacy.
