How does the new logon process work?
When it’s your turn to enroll, you will be directed to an enrollment page upon login. You will select and name a security image, known only to you. Every time you enter your user name after that, we’ll display this image and caption so you know you’re accessing the authentic umb.com and it’s safe to enter your password. We’re able to recognize your computer, even if you use multiple ones—such as your work and home computers—to access Internet banking. If you log on from a different computer for the first time, we’ll ask you to further verify (“authenticate”) yourself by prompting you to answer a security question. The next time you log in from that computer, you will not be prompted to answer a question because it will be recognized by our system.
