How does the Microsoft Office 2010 Tech Guarantee work? How do I request and receive my upgrade?
You must first purchase a qualifying Office 2007 product (with or without) between March 5, 2010 and September 30, 2010 from Microsoft or an authorized reseller. Once you’ve purchased Office 2007, you must activate the qualifying Office 2007 product by September 30, 2010. You should also keep your Office 2007 dated sales receipt as a proof of purchase until you request and redeem your upgrade, as this may also be requested by Microsoft to confirm your eligibility. When Office 2010 is available in your language and country, you can return to www.office.com/techg to request and redeem your Office 2010 Tech Guarantee upgrade. You will be required to enter your date of purchase and your Office 2007 Product ID, and create a Windows Live ID if you do not already have one. Additional information may be required. Microsoft’s online validation system will confirm whether you are eligible for the upgrade and determine the corresponding Office 2010 product and language. You can then download your