How does the MCDST credential differ from the CompTIA exams?
The A+ Core Hardware and the A+ Operating Systems Technologies exams measure essential competencies for a desktop computer hardware service technician. These exams provide excellent hardware and foundational knowledge of a PC. The MCDST credential is focused specifically on the desktop support technician working in a service desk environment. The MCDST exams go beyond the basics and focus on diagnosis and assessment of end-user incident requests on the Microsoft Windows operating system and the applications that run on it. The MCDST exams include troubleshooting procedures consistent with the Microsoft Operations Framework.
