How does the management company handle issues and complaints?
Complaints should be submitted in writing to the Management Office. Complaints should state the problem; identify the offending homeowner, and the date(s) of the offense(s). Just as in any court of law, the offender has the right to know who is complaining and what he/she is being accused of. He/she is also entitled to a hearing before the Board. Please be sure of your facts before filing complaints.
Complaints should be submitted in writing to the management company. Complaints should state the problem, identify the offending homeowner, and the date(s) of the offense(s). Just as in any court of law, the offender has the right to know who is complaining and what they are being accused of. The offender is also entitled to a hearing before the Board of Directors. Please be sure of your facts before filing complaints.
