How does the mail delivery system work?
It’s very simple. When someone has sent you a message, it goes via our site to “pick up” your email address before going directly to your usual email account. This makes your email address very secure. You never have to pick up your email from our website and we do not store it for you unless it’s a message sent to you from your Profile page in our Address Book (you will have needed to be opted in to the Address Book). Please ensure that you add our site to your safe list with your usual email provider. Otherwise the messages we forward onto you might end up in your normal email provider’s spam folder, which you might not check regularly.