How does the Long Term Care Ombudsman Program work in nursing homes and residential care facilities?
A. The Long Term Care Ombudsman Program can assist in resolving complaints about the quality of care and quality of life in the long-term care settings. The Long Term Care Ombudsman Program can help ensure that your rights under Ohio law are understood. and upheld by the nursing home and residential care facility providers. The long Term Care Ombudsman Program can assist you if you are denied admission or threatened with transfer or discharge from a facility. The Ombudsman can ensure that you are involved in the planning of your care and can answer questions about Medicare and Medicaid benefits. The Long Term Care Ombudsman Program can assist in resolving concerns about all aspects of long-term care including abuse, restraints, dietary, activities, staffing, environment, policies, social services, access to information and more.