How does the long Term Care Ombudsman Program work in community-based long-term care settings?
A. Community based long-term care settings are different from other types of long-term care in one important way – the setting is often your home, not an institution. However, as a consumer of these services, you also have rights, and we can help ensure that these rights are respected. The Long Term Care Ombudsman Program can help negotiate disputes you have in regard to quality of these services. We can help resolve concerns you may have in regard to billing and access to these services. The Long Term Care Ombudsman Program can advocate for you with the agencies that administer the Medicare, Medicaid, and other funding programs.
