How does the Lifetime Guarantee work?
Simply return the DripStop® Valve in its original package to us at: ConservCo Water Conservation Products, LLC 550 West Plumb Lane Suite B-147 Reno, Nevada89509 Attn: Guarantee Make sure that you include proof of purchase (store receipt), along with your name and address and whether your preference is for a refund or a replacement. For replacements, let us know what model DripStop® Valve you would like to receive (click here to view the DripStop® Faucet Guide to help you select the right DripStop® Valve for your faucet).