How does the guidance/advice service create participant action and decision making?
We evoke participant action by establishing attainable retirement income goals and illustrating current account balances vis–vis benchmarks that show the amount required today to achieve the next attainable goal. Participants immediately recognize when action should be taken and can correct a failing investment strategy by subscribing to a solution that offers a positive choice for success. By calculating and illustrating actual past returns and comparing them to expected returns, we provide positive reinforcement and instill confidence in a successful retirement plan. Each time a participant receives a new report, one quick glance at the Retirement Track will provide immediate feedback as to the status of his/her retirement plan. Participants are always encouraged to make required changes by either calling a toll-free Voice Response Unit or service center or by visiting their plan providers web site. Users of our web site will also be encouraged to effect recommended changes through