How does the (Free trip or diagnostic) coupon work?
The coupon is for residential customers only and is only valid when used in conjunction with an approved flat rate repair. All of our technicians have a flat rate book that provides pricing for common repair tasks. The typical service invoice will consist of a trip or diagnostic charge plus the flat rate repair cost. Once the repair is finished just present the coupon and the technician will remove the trip or diagnostic charge from the ticket. If you do not approve the flat rate repair cost you will be responsible for payment of the trip or diagnostic charges.