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How does the EXIN program relates to the ITIL® certification?

April 26, 2017Certification exin program

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How does the EXIN program relates to the ITIL® certification?

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Like the ISO/IEC 20000 standard itself, the EXIN ITSM program is ‘framework-neutral’. Organizations can use ITIL® is a set of best practices for IT Service Management (and EXIN offers the ITIL exams to certify professionals to do so), the EXIN ISO/IEC 20000 Qualification Program for IT professionals does teach you how to use the standard as a compass for navigating across all the different IT Service Management standards, best practices and frameworks, making the best use of them all. Unlike the ITIL certification program, the EXIN program is not based on a set of books, but on job roles and competencies, since that is what IT professionals need in practice.