How does the EAP work with my health insurance benefits?
A. In a majority of cases, we can help people without ever needing to access their health insurance benefits. When someone has a need for ongoing counseling, for inpatient hospitalization, or for specialized therapies (e.g., child therapy, medication, long term counseling), we will contact the health insurance company on your behalf and make arrangements with them to get the necessary authorization of treatment and the names of qualified, nearby therapists. We know many of the providers personally and will try to make the best client-counselor match.
